Effective Date: January 10th 2026 | Last Updated: January 10th 2026
Welcome to Fluencyi. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, especially in connection with group tutoring lessons.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
a. Personal Information
● Full name
● Email address
● Phone number (including WhatsApp, if applicable)
● Country or region
b. Educational & Usage Information
● Course and group lesson enrollments
● Attendance and participation records
● Messages or communications with tutors or support
● Feedback, reviews, or surveys
c. Technical Information
● IP address
● Browser type and device information
● Cookies and usage data (see Section 7)
We use your information to:
● Provide and manage group tutoring lessons
● Create and manage user accounts
● Communicate lesson updates, schedules, and announcements
● Assign students to appropriate group classes
● Improve our website, courses, and services
● Provide customer support
● Ensure platform security and prevent misuse
● Comply with legal and regulatory requirements
By enrolling in group lessons, you acknowledge and agree that:
● Your name, voice, video, or chat messages may be visible to other students and the tutor during live sessions.
● Lessons may include group discussions, shared materials, or collaborative activities.
● We are not responsible for how other students use or share information disclosed during group lessons.
⚠️ We strongly advise students not to share sensitive personal information during group sessions.
● Some group lessons may be recorded for educational or quality purposes.
● Recordings may be shared only with enrolled students or tutors.
● We will not publicly share lesson recordings without prior consent, unless required by law.
We do not sell or rent your personal data.
We may share information only with:
● Tutors and staff involved in delivering lessons
● Trusted service providers (e.g., hosting, payment processing)
● Legal authorities, if required by law or to protect our rights
All third parties are required to protect your data and use it only for authorized purposes.
We take reasonable technical and organizational measures to protect your data against:
● Unauthorized access
● Loss or misuse
● Alteration or disclosure
However, no online platform can guarantee 100% security.
We may use cookies and similar technologies to:
● Improve website functionality
● Analyze usage and performance
● Remember user preferences
You can disable cookies through your browser settings, but some features may not work properly.
Our services are not intended for children under the age of 13 (or the minimum legal age in your country) without parental consent. If we discover that we have collected data from a minor without consent, we will delete it promptly.
Depending on your location, you may have the right to:
● Access your personal data
● Request corrections or updates
● Request deletion of your account and data
● Withdraw consent for data processing
Requests can be made by contacting us (see Section 11).
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform means acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or your data, please contact us: